Purchase Guarantee

    Order with complete confidence. Your payment is processed securely through Shopify Payments, ensuring full buyer protection.

    We typically ship all orders within 1–3 business days after payment. If we are unable to ship your order within 7 business days, you may request a full refund.

    Frequently Asked Questions (FAQ)

    Are they safe for hot drinks?

    Yes, our glasses are designed to withstand hot beverages like coffee and hot chocolate without losing their structure.

    How long does the glass stay crisp with the drink in it?

    The glass stays crisp for approximately 40 minutes with the drink inside.

    Can I cancel my order or get a refund?

    You may request to cancel your order anytime before it ships and receive a full refund.

    Once your order has shipped, cancellations or refunds are only possible if the product arrives damaged, incorrect, or in poor condition, according to our Refund & Pre-Order Policy.

    When will my order ship?

    Orders are typically processed and shipped within 1–2 business days after payment confirmation.

    Once your order has shipped, you will receive a tracking number via email so you can follow your delivery.

    Contact

    You can contact us at Waffettocup@gmail.com or visit our contact page to reach our 24/7 customer service.